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Culture by Design: 6 Ways to Improve the Employee Experience
The employee experience is as important, if not more so, than the customer experience. It directly influences how employees perceive their employer and the work environment. An employee’s level of engagement directly reflects their overall experience at work. Gallup describes engaged employees as those who are involved in, enthusiastic about, and committed to their work and the workplace. An employee who has an excellent employee experience has a higher likelihood of being an
Roberta Edwards
Oct 214 min read


Accountability: The Key to a Strong Workplace Culture
Holding employees accountable is not about being a “compliance cop”—it’s about being a culture architect. By aligning accountability with company values, leaders strengthen performance, protect profits, and create a culture where employees thrive.
Roberta Edwards
Oct 84 min read


Harnessing AI: Power Without Policy Brings Risks
Many organizations are risking issues by using AI without a solid internal plan or policy to guide its implementation. Here’s why your company needs a deliberate AI strategy supported by clear policies.
Roberta Edwards
Aug 273 min read


Paychecks Come First: Why Employers Can’t Withhold Final Paychecks to Recover Company Property
Wage and hour laws require that final wages be paid on time, regardless of whether the employee still has company property in their possession.
Roberta Edwards
Aug 192 min read


Top 7 Mistakes You’re Making on Your Form I-9s (and How to Avoid Them)
The Form I-9 is one of the most deceptively simple documents in HR, and one of the most expensive to get wrong. Even small errors can lead to costly fines and compliance headaches. Here are the top seven mistakes employers make (and how to avoid them):
Roberta Edwards
Aug 122 min read


